Scope of Work


Here is our agree upon SOW
ENTRANCES
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Wash the glass (interior and exterior) on entrance doors : DAILY
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Sweep and wash floors : DAILY
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Remove marks on the walls : DAILY
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Wash windows around the entrances : WEEKLY
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Remove, empty and wash entrance floor grills (winter only) : WEEKLY (WINTERS ONLY N/A IN SUMMER)
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Dust top of door frames : WEEKLY
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NB: Winter frequencies apply only to West Edmonton Mall
SALES FLOOR AND COMMON AREAS
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Sweep floors : DAILY
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Remove marks from walls and woodwork : DAILY
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Empty wastebaskets, clean and reline with clean garbage liners (supplied by the client) when necessary, and transport waste to designated area : DAILY
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Remove marks on walls in fitting areas : DAILY
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Remove marks from mirrors in the fitting rooms and sales areas : DAILY
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Clean escalators, elevators and customer service stairs : DAILY
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Clean elevator cage : DAILY
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Vacuum carpets and remove stains : EVERY 2 DAYS
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Auto scrub floors in main aisles : EVERY 2 DAYS IN SUMMER & DAILY IN WINTER
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Auto scrub floors in secondary aisles : 3 TIMES/WEEK IN SUMMER & 5 TIMES/WEEK IN WINTER
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Clean billboards : WEEKLY
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Clean decorative molding : WEEKLY
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Clean baseboards in fitting rooms : WEEKLY
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Clean glass on mezzanine hallway : WEEKLY
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Dust circular mirrors on walls and ceilings : WEEKLY
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Clean staircases : MONTHLY
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Dust lop of walls and ventilation ducts in fitting rooms : MONTHLY
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Dust top shelves of displays (when empty) : MONTHLY
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Clean Mirrors : MONTHLY
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Dust top of columns and neon casings in the aisles : MONTHLY
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Dust ventilation ducts : 4 TIMES/ YR
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Dust electric room : 2 TIMES/YR
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NB: Winter frequencies apply only to West Edmonton Mall
LOCKER ROOMS,SEWING AREA, SECURITY OFFICE, STAIRWELLS & CUSTOMER SERVICE COUNTER
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Sweep and wash floors : DAILY
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Vacuum carpets and remove stains : DAILY
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Remove marks on walls, doors and fixtures : DAILY
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Empty wastebaskets, clean and reline with clean garbage liners (supplied by the client) when necessary, and transport waste to designated area : DAILY
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Dust top of lockers : WEEKLY
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Dust furniture : WEEKLY
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Disinfect telephones : WEEKLY
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Sweep service stairwell : WEEKLY
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Polish floors : MONTHLY
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Dust and spot clean vertical surfaces on furniture : MONTHLY
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Dust windowsills and decorative moldings : MONTHLY
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Dust all chairs : 6 TIMES/YEAR
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Remove marks from doors, frames and walls : 2 TIMES/YEAR
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Scrub and wax floors : 2 TIMES/YEAR
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Strip and wax floors : ANNUALLY
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NB: Winter frequencies apply only to West Edmonton Mall
ADMINISTRATIVE OFFICES
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Sweep and wash floors : EVERY 2 DAYS
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Vacuum carpets and remove stains : 2 TIMES/WEEK
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Remove marks on walls, doors and fixtures : AS NEEDED
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Empty wastebaskets, clean and reline with clean garbage liners (supplied by the client) when necessary, and transport waste to designated area : 3 TIMES/WEEK
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Dust Furniture : WEEKLY
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Disinfect telephones : WEEKLY
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Dust and spot clean vertical surfaces on furniture : MONTHLY
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Dust windowsills and decorative moldings : MONTHLY
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Wash glass surfaces : MONTHLY
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Dust all chairs : 6 TIMES/YEAR
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Polish floors : 2 TIMES/YEAR
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Scrub and wax floors : 2 TIMES/YEAR
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Strip and wax floors : ANNUALLY
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NB: Winter frequencies apply only to West Edmonton Mall
PERSONNEL LOUNGE
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Sweep and wash floor (move tables) : DAILY
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Vacuum carpets and remove stains : DAILY
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Empty wastebaskets, clean and reline with clean garbage liners (supplied by the client) when necessary, and transport waste to designated area : DAILY
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Wash counters and table tops : DAILY
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Clean and disinfect sinks : DAILY
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Wipe down chairs with a damp cloth : DAILY
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Disinfect telephones : WEEKLY
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Dust and spot clean vertical surfaces on furniture : MONTHLY
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Dust windowsills and decorative moldings : MONTHLY
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Remove marks from doors, frames and walls : 2 TIMES/YEAR
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Wash table and chair bases : 2 TIMES/YEAR
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Wash cupboard panels : 2 TIMES/YEAR
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Polish floors : 2 TIMES/YEAR
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Scrub and wax floors : 2 TIMES/YEAR
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Strip and wax floors : ANNUALLY
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NB: Winter frequencies apply only to West Edmonton Mall
PUBLIC AND PRIVATE WASHROOMS : DAILY
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Wash mirrors, waste baskets, shelves, counters etc. : DAILY
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Wash and disinfect toilet bowls, urinals, sinks etc. : DAILY
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Sweep and wash floors : DAILY
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Remove marks on walls and partitions : DAILY
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Empty wastebaskets, clean and reline with clean garbage liners (supplied by the client) when necessary, and transport waste to designated area : DAILY
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Dust horizontal surfaces reachable from the ground : DAILY
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Refill paper and soap distributors (products supplied by the client) : DAILY
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Dust horizontal surfaces not done daily : WEEKLY
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Wash wastebaskets : WEEKLY
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Pour water into floor drains : WEEKLY
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Wash and disinfect walls and partitions : MONTHLY
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Scrub floors with swing machine : MONTHLY
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NB: Winter frequencies apply only to West Edmonton Mall
CAFÉ EVE (VANCOUVER)
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Sweep and wash floor : DAILY
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Clean table and chair bases : DAILY
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Remove marks from walls and baseboards : DAILY
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Empty garbage : WEEKLY
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Clean backsplash (once personnel has moved the appliances) : WEEKLY
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Clean light fixtures in dining room : EVERY 2 WEEKS
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Clean the freezer : ANNUALLY