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Scope of Work

Here is our agree upon SOW

ENTRANCES

  • Wash the glass (interior and exterior) on entrance doors : DAILY

  • Sweep and wash floors : DAILY

  • Remove marks on the walls : DAILY

  • Wash windows around the entrances : WEEKLY

  • Remove, empty and wash entrance floor grills (winter only) : WEEKLY (WINTERS ONLY N/A IN SUMMER)

  • Dust top of door frames : WEEKLY

  • NB: Winter frequencies apply only to West Edmonton Mall

 

SALES FLOOR AND COMMON AREAS

  • Sweep floors : DAILY

  • Remove marks from walls and woodwork : DAILY

  • Empty wastebaskets, clean and reline with clean garbage liners (supplied by the client) when necessary, and transport waste to designated area : DAILY

  • Remove marks on walls in fitting areas : DAILY

  • Remove marks from mirrors in the fitting rooms and sales areas : DAILY

  • Clean escalators, elevators and customer service stairs : DAILY

  • Clean elevator cage : DAILY

  • Vacuum carpets and remove stains : EVERY 2 DAYS

  • Auto scrub floors in main aisles : EVERY 2 DAYS IN SUMMER & DAILY IN WINTER

  • Auto scrub floors in secondary aisles : 3 TIMES/WEEK IN SUMMER & 5 TIMES/WEEK IN WINTER

  • Clean billboards : WEEKLY

  • Clean decorative molding : WEEKLY

  • Clean baseboards in fitting rooms : WEEKLY

  • Clean glass on mezzanine hallway : WEEKLY

  • Dust circular mirrors on walls and ceilings : WEEKLY

  • Clean staircases : MONTHLY

  • Dust lop of walls and ventilation ducts in fitting rooms : MONTHLY

  • Dust top shelves of displays (when empty) : MONTHLY

  • Clean Mirrors : MONTHLY

  • Dust top of columns and neon casings in the aisles : MONTHLY

  • Dust ventilation ducts : 4 TIMES/ YR

  • Dust electric room : 2 TIMES/YR

  • NB: Winter frequencies apply only to West Edmonton Mall

LOCKER ROOMS,SEWING AREA, SECURITY OFFICE, STAIRWELLS & CUSTOMER SERVICE COUNTER

  • Sweep and wash floors : DAILY

  • Vacuum carpets and remove stains : DAILY

  • Remove marks on walls, doors and fixtures : DAILY

  • Empty wastebaskets, clean and reline with clean garbage liners (supplied by the client) when necessary, and transport waste to designated area : DAILY

  • Dust top of lockers : WEEKLY

  • Dust furniture : WEEKLY

  • Disinfect telephones : WEEKLY

  • Sweep service stairwell : WEEKLY

  • Polish floors : MONTHLY

  • Dust and spot clean vertical surfaces on furniture : MONTHLY

  • Dust windowsills and decorative moldings : MONTHLY

  • Dust all chairs : 6 TIMES/YEAR

  • Remove marks from doors, frames and walls : 2 TIMES/YEAR

  • Scrub and wax floors : 2 TIMES/YEAR

  • Strip and wax floors : ANNUALLY

  • NB: Winter frequencies apply only to West Edmonton Mall

 

ADMINISTRATIVE OFFICES

  • Sweep and wash floors : EVERY 2 DAYS

  • Vacuum carpets and remove stains : 2 TIMES/WEEK

  • Remove marks on walls, doors and fixtures : AS NEEDED

  • Empty wastebaskets, clean and reline with clean garbage liners (supplied by the client) when necessary, and transport waste to designated area : 3 TIMES/WEEK

  • Dust Furniture : WEEKLY

  • Disinfect telephones : WEEKLY

  • Dust and spot clean vertical surfaces on furniture : MONTHLY

  • Dust windowsills and decorative moldings : MONTHLY

  • Wash glass surfaces : MONTHLY

  • Dust all chairs : 6 TIMES/YEAR

  • Polish floors : 2 TIMES/YEAR

  • Scrub and wax floors : 2 TIMES/YEAR

  • Strip and wax floors : ANNUALLY

  • NB: Winter frequencies apply only to West Edmonton Mall

 

PERSONNEL LOUNGE

  • Sweep and wash floor (move tables) : DAILY

  • Vacuum carpets and remove stains : DAILY

  • Empty wastebaskets, clean and reline with clean garbage liners (supplied by the client) when necessary, and transport waste to designated area : DAILY

  • Wash counters and table tops : DAILY

  • Clean and disinfect sinks : DAILY

  • Wipe down chairs with a damp cloth : DAILY

  • Disinfect telephones : WEEKLY

  • Dust and spot clean vertical surfaces on furniture : MONTHLY

  • Dust windowsills and decorative moldings : MONTHLY

  • Remove marks from doors, frames and walls : 2 TIMES/YEAR

  • Wash table and chair bases : 2 TIMES/YEAR

  • Wash cupboard panels : 2 TIMES/YEAR

  • Polish floors : 2 TIMES/YEAR

  • Scrub and wax floors : 2 TIMES/YEAR

  • Strip and wax floors : ANNUALLY

  • NB: Winter frequencies apply only to West Edmonton Mall

 

PUBLIC AND PRIVATE WASHROOMS : DAILY

  • Wash mirrors, waste baskets, shelves, counters etc. : DAILY

  • Wash and disinfect toilet bowls, urinals, sinks etc. : DAILY

  • Sweep and wash floors : DAILY

  • Remove marks on walls and partitions : DAILY

  • Empty wastebaskets, clean and reline with clean garbage liners (supplied by the client) when necessary, and transport waste to designated area : DAILY

  • Dust horizontal surfaces reachable from the ground : DAILY

  • Refill paper and soap distributors (products supplied by the client) : DAILY

  • Dust horizontal surfaces not done daily : WEEKLY

  • Wash wastebaskets : WEEKLY

  • Pour water into floor drains : WEEKLY

  • Wash and disinfect walls and partitions : MONTHLY

  • Scrub floors with swing machine : MONTHLY

  • NB: Winter frequencies apply only to West Edmonton Mall

 

CAFÉ EVE (VANCOUVER)

  • Sweep and wash floor : DAILY

  • Clean table and chair bases : DAILY

  • Remove marks from walls and baseboards : DAILY

  • Empty garbage : WEEKLY

  • Clean backsplash (once personnel has moved the appliances) : WEEKLY

  • Clean light fixtures in dining room : EVERY 2 WEEKS

  • Clean the freezer : ANNUALLY

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